Social Engagement

Are you listening to what your customers are saying about you?

Social Engagement

You depend on online reviews for restaurants, hotels, books and movies. The same hold true for businesses. 84% of Americans say online evaluations have an influence on their decision to purchase a product/service, and 73% of car shoppers now consult online dealership reviews. For your potential customers, the single most powerful impetus to buy is the endorsement of family, friends and even strangers. Price, promotion or value added services don’t matter if your reputation suffers and people don’t trust you.

MyDigitalForce will help you:

  • Claim and verify your online listings
  • Develop an integrated communication strategy
  • Build a loyal fan base
  • Get people talking about you

Online Reputation

In a recent study, 63% of car shoppers were less likely to purchase from a dealer who received negative comments. However, nearly the same percentage were more positive about a dealer who responded to negative reviews. MyDigitalForce will show you how to:

  • Monitor your reviews for free
  • Address bad reviews and promote good ones
  • Direct customer reviews to multiple sites such as DealerRater, Yelp, Google+, and others
  • Improve your CSI score by heading off and responding to “bad” surveys
  • Engage the best monitoring service that meets your needs or show you how to bring it “in-house”

Competitive Advantage and Confidentiality GUARANTEED

Believing in quality over quantity, Mark Carey will spend the time necessary to learn what drives your unique business. That knowledge, combined with his digital marketing skills, should result in more web traffic, more customer interaction, more actionable leads and more business – for you!

Most of MyDigitalForces’ customers wish to remain anonymous. They don’t want their competitors to know they’ve retained a digital marketing expert and would rather keep them guessing!  Mark signs a Non-Disclosure and Confidentiality Agreement with every client and you will never see a client list on this website unless the client chooses to make a statement and approves the comment.